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Tenant Management

How to Handle Difficult Tenants Professionally

Conflict resolution strategies and when to consider eviction processes.

Flisters Team
20 December 2023
6 min read

Introduction


Even with careful screening, you may encounter difficult tenant situations. Here's how to handle them professionally.


Common Issues and Solutions


Late Payments

  • Send formal reminder
  • Apply late fees consistently
  • Offer payment plan if appropriate
  • Document everything
  • Consider legal action if pattern continues

  • Noise Complaints

  • Investigate objectively
  • Communicate with both parties
  • Issue written warnings
  • Review lease terms
  • Consider mediation

  • Property Damage

  • Document with photos
  • Get repair quotes
  • Communicate costs to tenant
  • Deduct from deposit if necessary
  • Consider legal action for major damage

  • Lease Violations

  • Review lease terms
  • Issue written notice
  • Allow time for correction
  • Follow up consistently
  • Escalate if necessary

  • Documentation is Key


    Keep records of:

  • All communications
  • Payment history
  • Inspection reports
  • Warning letters
  • Photos and videos

  • When to Consider Eviction


    Eviction should be a last resort. Consider it when:

  • Repeated lease violations
  • Consistent non-payment
  • Illegal activities
  • Severe property damage

  • The Eviction Process


  • Serve proper notice
  • File with appropriate court
  • Attend hearing
  • Obtain court order
  • Execute with proper authorities

  • Conclusion


    Professional handling of difficult situations protects your property, your reputation, and your legal standing.



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