Terms of Service

1. Acceptance of Terms

By accessing or using Flisters ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including property managers, landlords, tenants, and visitors.

2. Description of Service

Flisters is a property management platform that provides:

• Property and unit management tools
• Tenant management and communication
• Rent collection and payment processing
• Automated payment reminders
• Maintenance request tracking
• Financial reporting and analytics
• Document storage and management

3. Account Registration

3.1 Account Creation

To use certain features of the Service, you must create an account. You must provide accurate, complete, and current information during registration.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

3.3 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding agreements to use the Service.

4. User Responsibilities

You agree to:

• Use the Service only for lawful purposes
• Provide accurate information about properties and tenants
• Comply with all applicable laws and regulations
• Not use the Service to harass, abuse, or harm others
• Not attempt to gain unauthorized access to the Service
• Not transmit viruses or malicious code
• Not scrape or collect user data without permission

5. Payment Terms

5.1 Subscription Fees

Certain features require a paid subscription. Fees are as listed on our pricing page and may change with notice.

5.2 Payment Processing

Payments are processed through our third-party payment processors. By making a payment, you agree to their terms of service.

5.3 Rent Collection

When using our rent collection features:

• Funds are transferred to your designated account after processing
• Processing times vary based on payment method
• Transaction fees may apply as per our pricing
• We are not responsible for disputes between landlords and tenants

5.4 Refunds

Subscription fees are non-refundable except where required by law. Unused portions of cancelled subscriptions are not refunded.

6. Intellectual Property

6.1 Our Property

The Service and its content, features, and functionality are owned by Flisters and are protected by copyright, trademark, and other laws.

6.2 Your Content

You retain ownership of content you upload. By uploading content, you grant us a license to use, store, and display that content as necessary to provide the Service.

7. Disclaimers

7.1 Service Availability

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

7.2 Legal Advice

Information provided through the Service does not constitute legal, financial, or professional advice. Consult appropriate professionals for specific guidance.

7.3 Third-Party Services

We are not responsible for third-party services integrated with or linked from our platform.

8. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not liable for disputes between users of the platform

9. Indemnification

You agree to indemnify and hold harmless Flisters, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

10.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature.

10.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Fail to pay applicable fees
• Abuse the Service or other users

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

11.2 Dispute Process

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good faith negotiation. If unsuccessful, disputes shall be resolved through arbitration in Lagos, Nigeria.

12. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

13. General Provisions

• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign your rights under these Terms without our consent
• Entire Agreement: These Terms constitute the entire agreement between you and Flisters

14. Contact Information

For questions about these Terms, please contact us at: